Canada's automotive retention specialists for 35+ years
Data-driven service retention marketing for Canadian dealerships — active, at-risk, and lost customer campaigns that actually work.
BOOK A FREE DEALER AUDITMost dealerships lose half their service customers within 2 years of a vehicle purchase.
They go to the quick lube down the street — not because they prefer it, but because nobody followed up. Your DMS is full of recoverable revenue sitting unclaimed. We fix that.
Find out what your inactive customers are costing you
Enter your numbers. See your opportunity.
Not sure what numbers to use? That's exactly what the free audit is for.
Three steps. Minimal effort on your end.
We mine your DMS
We pull your customer data and segment it into Active, At-Risk, and Lost - with full contact and vehicle detail. No manual exports required on your end.
We run the campaigns
Email, SMS, and direct mail - fully managed by our team. Maintenance reminders, op-code campaigns, seasonal offers, declined service follow-ups, and more.
You see the results
Monthly reporting shows exactly who came back, what they spent, and what your ROI is. No guesswork - and no long-term commitment required.
What dealers actually receive
Every asset is built and managed by our team. You don't lift a finger.
Relationships measured in decades, not months
"It's not often you experience a 10+ year relationship with a service provider. The expertise, commitment, and seamless collaboration Wellington Consulting provides have been a driving force behind the success of my teams."
"Their unwavering support, innovative strategies, and genuine commitment have made Wellington Consulting pivotal to the success of my dealerships for over 25 years. Their role goes beyond a typical vendor — they have been an integral part of my team."
"Wellington has been an invaluable resource at our group's stores. They have helped us grow our parts & labour sales in our growing dealer group, and have improved customer retention consistently, effectively, and affordably year in and out."
"My commitment and collaboration with Wellington has spanned a 20+ year automotive career. Together we have continuously increased profitability via increased customer pay repair order count and dollars per RO."
Find out what's working — and what isn't.
We'll review your active rate, contactable coverage, and recovery opportunity. No fluff.
This is not a sales presentation. If there's no opportunity to improve, we'll tell you that too.
Month-to-month. No long-term contracts. Cancel any time.
Or call 905-251-7035 · No commitment required
- Choosing a selection results in a full page refresh.
- Opens in a new window.