Empower Your Team

Your BDC representatives are the eyes, ears, and mouth of your dealership, interacting with and assisting your customers with their needs all day long. Our BDC Service Training will give your team the knowledge to flawlessly execute your business development objectives using industry-proven strategies from top dealer groups with decades of experience. Our flexible training options give us the ability to offer your team virtual or onsite sessions and will provide you with exceptional value and immediate results.

Real World Training

Our multi-step in-person or virtual training modules were developed by our experienced BDC development team. Your team will explore topics such as: Overcoming Objections, Managing Inbound Calls, Effective Outbound Calls with catered scripting, Voicemail Strategies, Inbox Management, Simple DMS tips & tricks, and more.

Your Go-To Guide

Our comprehensive reference manual will be your team’s go-to source when they have questions about how to handle a specific situation with a customer and can be used to train new staff as your team expands.

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